ABR is proud to announce David Acciari earning the DSC of the Year Territory 2 for 2021. The second award in five years. This is due to the dedication and hard work of David who provides value and trust to our Rheem contracting partners. Including the help and support from our Rheem representatives.

Rheem gauges district service coordinators performance from several measurements. These measurements include hours of training, reduction of warranty claims, reduction in warranty replacement units, response times to customer complaints with Rheem's service center, helping project engineers to solve any production issues and writing up service reports to submit to the factory and rectify production issues.

Congratulations David on this wonderful achievement.

In this photo, from left to right, Dave Fletcher, Rheem District Technical Representative, David Acciari, ABR Service & Training Coordinator, Adam Schuster, Rheem Regional Support Manager.